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Take 10 steps to report workplace incidents
You've identified the hazards, you've conducted the analyses, and you've implemented controls to eliminate or reduce the hazards. But what happens if an incident still occurs?
The first step is to investigate the incident. Why? When you investigate an incident, you will uncover the cause of the hazard and then be able to determine how to correct it. While such an investigation sounds reactive, the corrective action you take as a result of the investigation is proactive--possibly preventing a repeat of a similar incident. There are different types of incidents--all should be investigated. For example, although a "near miss" incident results in no injury or damage, it should be heeded as a warning sign. If corrective action is not taken, the incident can occur again until an injury or damage results. Other types of incidents include those with injury, with property damage, with equipment/product damage, or with fatalities and recordable injuries.
How to respond to an incident
There are 10 basic steps to investigating an incident, according to the National Safety Council.
Confusion often reigns after an incident. Everyone--co-workers, supervisors, and managers--tries to help. To eliminate the confusion and control the chaos that occurs after an incident, set up a plan that incorporates the 10 steps outlined. Make sure all employees know the plan and their roles.